Terms of use
Clear expectations for browsing, enquiries and future orders.
Updated 14 October 2026
Website use
Use the website lawfully and do not attempt unauthorised access, disruptive automated traffic, malicious uploads or interference with other visitors. Product concepts, images and planning guidance help you describe a requirement; they are not a manufacturer specification or an installation instruction.
Enquiries and quotations
Adding an item to an enquiry list or opening an email does not place an order, reserve stock or confirm an appointment. Ask for a written quotation identifying the seller, exact goods or services, brand, specification, quantities, total price, taxes, delivery charges and applicable terms. A purchase or service booking requires explicit agreement with the identified seller.
Payments
Online payments are currently unavailable. This website does not accept payment credentials or issue proof of payment. Do not transfer money solely because an item appears in the catalogue. Verify the seller and the agreed payment destination independently before paying an invoice.
Delivery, cancellation and returns
Confirm availability, delivery or collection arrangements, service dates, cancellation conditions and return procedures before agreeing an order. The information on our delivery and returns pages explains what to clarify; it does not remove mandatory consumer rights.
Content and professional assessment
Website photographs are illustrative design imagery. No depicted installation is represented as a verified completed customer project. Ask a qualified professional to assess site conditions and use the actual product instructions. You may link to this website; do not misrepresent our content as an endorsement.
Responsibility and applicable rights
Nothing in these terms excludes liability or remedies that cannot lawfully be excluded, or takes away mandatory consumer rights. Applicable law depends on the transaction and parties; these terms do not impose a waiver of protections available in your jurisdiction. Contact us first to discuss a concern, without prejudice to legal remedies.