Leak detection & repairs
Locate the source. Plan the right repair.
Start with a clear plan.
Damp patches, dripping fittings and unexplained water use call for careful diagnosis before repair.
What the process can involve
- Inspect accessible fittings and pipework
- Explain the findings and repair options
- Complete approved repairs and check for leaks
Your questions, answered.
Can I get a fixed price now?
Pricing depends on the scope, site conditions and materials. Request an itemised quotation before agreeing work.
Is my selected date guaranteed?
No. Preferred dates are requests until the business confirms availability.
Can I supply my own fittings?
Include product details so the installer can check suitability and compatibility.
When to start the conversation.
Describe when the signs appear and which fixtures are in use. The assessment may need to distinguish a supply leak from drainage, condensation or another source of moisture.
A useful enquiry describes the concern, the location and the outcome you want. It does not need to diagnose the fault or specify a solution in advance.
- Persistent dripping at a visible fitting
- A recurring damp patch near accessible pipework
- Water use that has changed without an obvious explanation
What to agree before work begins.
Assessment and findings
Confirm what the initial visit or review covers, what access is needed and how the findings will be explained. Ask which areas can be checked and which remain inaccessible.
Materials and additional work
Access to concealed pipework, opening finishes and making good may change the scope. Agree these items separately before work begins.
Completion and handover
Agree which checks apply to the completed work and what records or care instructions will be provided. Keep product information and the agreed work summary for future reference.
A little preparation helps.
Do not dismantle equipment or attempt unfamiliar repairs to prepare for an assessment. Describe what you can observe safely, and let the business advise on the next step.
Prepare a service request- Photograph the affected area and any visible fitting
- Note when the symptoms began and whether they change
- Clear access to the area without dismantling fittings